danig: (KCRF 2010)
It’s the busy time of year where I don’t make time to update LJ. I need to, for myself mostly. I do use it as a personal life archive as much as anything.
Let’s see. Since July:

  • Claire started 7th grade. She made the A volleyball team and is really enjoying it. They lost their first match but played well. She's still in the TAG program and was invited to take the ACT as a 7th grader--pretty cool. She was featured in a front-page article in the local paper http://www.bonnersprings.com/news/2013/sep/04/bonner-seventh-grader-moonlights-stilt-walker/ .

  • Kenzie is learning important life lessons related to roommates and will be moving out of her rental house this month, back to her Dad’s for a while, then is talking about moving to Lawrence with a male friend. We’ll see how that plays out. She’s dealing with loneliness that comes from changing social circles and growing up. Generally she’s okay and I’m doing a much better job of staying out of her business, listening without offering advice, and letting her learn her lessons. She turned 21 and is working at Danny’s bar and grill at the Legends.

  • Matt has his own show this year at KCRF and is going GREAT things. I’m so excited for him there are no words. As a result of his show he’s already been asked to quote a show in NE this winter!

  • I’m working with T’Ger again this year. I love, love, love that gig and am so glad he has me back each year. I’m also serving at the Bawdy Beer Show (formerly the Smoker) and it’s as fun as always. This has been the toughest opening two weekends in a long time. The heat has been horrible. But we've survived and it will get better from here on out!

  • Work is … it got rough for a while. I was supporting 8 people/teams and was running into the wall on a daily basis. After losing 6.5 days to non-stop data entry and watching my regular workload pile up I put my foot down and told my boss I am never doing that again. I put together a proposal asking him to define my job and make the salary match. I have my mid-year review Friday and he is to talk with one of my other supervisors/Exec Dirs this week as they travel together, so I’m looking forward to resolution. Not counting on more money but a clear job description that is communicated to the team will be very helpful. We have a new CMO starting the first of next month so we’ll have a bit of adjustment added to the revolving door that is the marketing department at Applebee’s.

  • 4-H is still there. We made it through the unnecessary drama of the fair. The extension agent (the county wide leader) is retiring at the end of the year. I’m hopeful that will bring positive changes.

  • I’m still going to the gym and feeling good about the progress I’m making in terms of toning and my shape and my abilities to lift. My pants are all getting too big again, which is a good thing because my mid-section is one of my struggle points. I’m frustrated that the scale will. Not. Move. But I just keep doing my best. I didn’t go last week because of the 3 day faire weekend and its toll on me. Will go tonight for a short bit because at 99 degrees and no A/C I won’t last long.

  • Matt is going to the gym regularly, too, and it’s REALLY showing. He’s down 25 lbs or so and looks ah-maz-ing. He’s also still working with the roller derby.

That’s the basic state of the Dani. Busy busy but that’s how it is. I sometimes just hang for the ride.

Blech

Mar. 11th, 2009 11:48 am
danig: (Ewwww)
The back is definitely better. Still not 100% but close enough for me.

Today is already a day in a not great week. The boss is still pushing to write 25+ new accounts by the end of March. It's unrealistic on every level. It's also immoral because Daddy is going to write accounts in son's code so that he gets credit for them.

My part-timer really needs to quit here. She's run herself ragged, has no respect for the boss, and hates coming to work and the job she's being asked to do. I'm encouraging her to quit because she can pick up a few extra hours at Walmart and make up the money while still seeing her kids/family more than she does now. I even threatened to fire her this morning cuz she was crying in frustration.

Today is the first time I've ever been concerned for my safety at this job. I've been in the office alone for days and weeks on end and never had a problem. (Had one guy come around the desk at me in what he thought was a flirtatious manner but he was pretty easily controlled.) We have a client who is angry that his premium debited from his account when he cancelled the policy a few days beforehand and as a result had some other EFT payments bounce. Long ugly story short he's been verbally abusive to the staff here and at our Manhattan office because he isn't accepting the outcome of the issue or our resolution. The CSR from our Manhattan office called us back after he hung up on her a second time and warned us that his girlfriend was in the background making comments about "just going down there and trashing their office" and him saying something about coming down to the office. [interesting side note is the the boss has NO clue about this situation and is famous for hiding in his office until a disgruntled client leaves and THEN coming out to ask what was going on...]

I've called the local police and asked them to drive by periodically--especially after hours since cowards generally strike when they don't have to have a face-to-face confrontation--given the PD my cell # so they can reach me if something does happen after hours rather than tracking down the owner of the building... (and oh what a headache that would be. If they did breach the office for any reason we'd have to notify 1300 clients that they're information may have been accessed because our file cabinets don't lock. Yes, they should. Yes, the boss knows that. He's chosen to not address it.) I also alerted [livejournal.com profile] pastmagic that if he got an IM from me saying "call the PD" not to question me until AFTER he did it ;-) I think we're okay but I'd rather be sure.

(Update: just got the notice from our home office that they're refunding him more than he's actually due but feels that he is as a way of diffusing the situation. Hope it works.)

I also had a client issue a written complaint about me to the home office. I'm 100% in the right and have the documentation to support it but I hate having to go through the process of interviewing with the State boss and proving myself. Unfortunately there will be another one from a different client. Again, I'm in the right but the fact remains that I will have had three or four complaints lodged against me in a short period of time.

In other news, not much to report. Thankful for that I am.

Blech

Mar. 11th, 2009 11:48 am
danig: (Ewwww)
The back is definitely better. Still not 100% but close enough for me.

Today is already a day in a not great week. The boss is still pushing to write 25+ new accounts by the end of March. It's unrealistic on every level. It's also immoral because Daddy is going to write accounts in son's code so that he gets credit for them.

My part-timer really needs to quit here. She's run herself ragged, has no respect for the boss, and hates coming to work and the job she's being asked to do. I'm encouraging her to quit because she can pick up a few extra hours at Walmart and make up the money while still seeing her kids/family more than she does now. I even threatened to fire her this morning cuz she was crying in frustration.

Today is the first time I've ever been concerned for my safety at this job. I've been in the office alone for days and weeks on end and never had a problem. (Had one guy come around the desk at me in what he thought was a flirtatious manner but he was pretty easily controlled.) We have a client who is angry that his premium debited from his account when he cancelled the policy a few days beforehand and as a result had some other EFT payments bounce. Long ugly story short he's been verbally abusive to the staff here and at our Manhattan office because he isn't accepting the outcome of the issue or our resolution. The CSR from our Manhattan office called us back after he hung up on her a second time and warned us that his girlfriend was in the background making comments about "just going down there and trashing their office" and him saying something about coming down to the office. [interesting side note is the the boss has NO clue about this situation and is famous for hiding in his office until a disgruntled client leaves and THEN coming out to ask what was going on...]

I've called the local police and asked them to drive by periodically--especially after hours since cowards generally strike when they don't have to have a face-to-face confrontation--given the PD my cell # so they can reach me if something does happen after hours rather than tracking down the owner of the building... (and oh what a headache that would be. If they did breach the office for any reason we'd have to notify 1300 clients that they're information may have been accessed because our file cabinets don't lock. Yes, they should. Yes, the boss knows that. He's chosen to not address it.) I also alerted [livejournal.com profile] pastmagic that if he got an IM from me saying "call the PD" not to question me until AFTER he did it ;-) I think we're okay but I'd rather be sure.

(Update: just got the notice from our home office that they're refunding him more than he's actually due but feels that he is as a way of diffusing the situation. Hope it works.)

I also had a client issue a written complaint about me to the home office. I'm 100% in the right and have the documentation to support it but I hate having to go through the process of interviewing with the State boss and proving myself. Unfortunately there will be another one from a different client. Again, I'm in the right but the fact remains that I will have had three or four complaints lodged against me in a short period of time.

In other news, not much to report. Thankful for that I am.
danig: (Eek!)
I just fired off a resume to the KC Rep for a position as Executive Assistant to the Artistic Director. I've sent out a dozen or so resumes recently and am getting "thanks, no thanks" email responses.

I'd like to at least interview for this one.

I KNOW I'm qualified for the job on a hundred levels. I just want the opportunity to go from "on paper" to "in person".

If you happen to know the Artistic Director, feel free to put in a good word for me. Otherwise, just some good mojo is truly appreciated.
danig: (Eek!)
I just fired off a resume to the KC Rep for a position as Executive Assistant to the Artistic Director. I've sent out a dozen or so resumes recently and am getting "thanks, no thanks" email responses.

I'd like to at least interview for this one.

I KNOW I'm qualified for the job on a hundred levels. I just want the opportunity to go from "on paper" to "in person".

If you happen to know the Artistic Director, feel free to put in a good word for me. Otherwise, just some good mojo is truly appreciated.
danig: (Default)
While I haven't committed to a jump yet, it has become time to consider other employment opportunities.

blathering about my greatness )
Please keep an ear out for me. I'm versatile and would love any suggestions you may have. I am in Western WyCo and won't drive to 435/Metcalf or downtown KCMO unless the money really makes it worth it.

Thanks!
danig: (Default)
While I haven't committed to a jump yet, it has become time to consider other employment opportunities.

blathering about my greatness )
Please keep an ear out for me. I'm versatile and would love any suggestions you may have. I am in Western WyCo and won't drive to 435/Metcalf or downtown KCMO unless the money really makes it worth it.

Thanks!
danig: (Default)
is handling death claims on my life insurance clients.

Death is part of the greater circle, and I know that. But when it hits unexpectedly to someone I enjoy working with it's hard to know what to do.

I have a 54 year old woman who's ex-husband died a year ago after a long illness. They have 3 kids that currently live with her and her current husband. Last year I helped write a life policy on her, utilizing the death benefit from the ex's policy as an influx of funds. I also have their auto and homeowner's insurance.

He came in today. They both had pneumonia and she ended up in the hospital last week. She died yesterday.

Even when I try to maintain a professional demeanor (as my training indicates that's the easiest way for people to get through it sometimes), when it catches me off guard like this I can't help but react.

The sadly interesting fact here is that it took some convincing to get them to take out the policy on her. He didn't feel a need for it. He finally gave in last October and we issued the policy. 5 months ago!
on my life insurance soapbox )
danig: (Default)
is handling death claims on my life insurance clients.

Death is part of the greater circle, and I know that. But when it hits unexpectedly to someone I enjoy working with it's hard to know what to do.

I have a 54 year old woman who's ex-husband died a year ago after a long illness. They have 3 kids that currently live with her and her current husband. Last year I helped write a life policy on her, utilizing the death benefit from the ex's policy as an influx of funds. I also have their auto and homeowner's insurance.

He came in today. They both had pneumonia and she ended up in the hospital last week. She died yesterday.

Even when I try to maintain a professional demeanor (as my training indicates that's the easiest way for people to get through it sometimes), when it catches me off guard like this I can't help but react.

The sadly interesting fact here is that it took some convincing to get them to take out the policy on her. He didn't feel a need for it. He finally gave in last October and we issued the policy. 5 months ago!
on my life insurance soapbox )
danig: (Default)
To take care of ourselves. My office is unbearably cold. Truly. My boss has an 8'x 8'ish walled in office and frequently closes his door to conduct whatever phone call he's on (heaven knows most of them aren't business) and his office gets oven-warm. Meanwhile I'm in the big main room of the office, next to a wall of windows--FREEZING! I currently have on a fairly heavy cotton sweater with a tank underneath and have a fleece blanket doubled and wrapped around my legs. And I'm still miserable.

I try not to complain too much. It's the first winter in this office and we're trying to figure it out. But dayum. I'm going to get a space heater as soon as I have a few pennies to spare. And I'm going to knit myself a huge wrap in a neutral color that I can keep here. And some fingerless gloves. It really is ridiculous and winter hasn't truly arrived yet.

I'm also considering moving my stuff to an emtpy desk in the middle of the room where it's warmer. Will hold off on that for a while, but it's an option. And I'm going to find the coffee pot so I can make hot chocolate.

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